At SiaaSoo, your satisfaction is our top priority.
If you’re not completely happy with your purchase, we’re here to make things right quickly and hassle-free.
You may request a return within 10 days of receiving your order.
To qualify for a return:
Items must be unused, in their original packaging, and in resellable condition.
Returns cannot be accepted for items showing signs of wear, damage, or misuse after delivery.
For hygiene and safety reasons, the following items cannot be returned:
Products that have been used, opened, or modified
Items marked as Final Sale
Gift cards (if offered)
Contact our support team at contact.siaaso@gmail.com
Include your order number, full name, and the reason for your return
Our team will review your request and send you a return authorization along with shipping instructions
Once your returned item is received and inspected, we’ll notify you of the approval status and process your refund.
Approved refunds will be issued to your original payment method within 5–7 business days
You’ll receive a confirmation email once your refund has been processed
Please note that shipping fees (if applicable) are non-refundable
Return shipping costs are the customer’s responsibility, unless the product is defective, damaged, or incorrect.
We recommend using a trackable shipping service or purchasing shipping insurance for your return package, as we cannot guarantee receipt of returned items.
If your order arrives damaged, defective, or you receive the wrong item, contact us immediately at contact.siaaso@gmail.com.
👉 We’ll make it right — fast.